Please call me prior to our session.
We now have a new(and better, in my opinion) remote application. 'AeroAdmin' is a totally free (home or business) remote pc control application. In order to use it, first time users will have to install the application.
Click this secure link to download and install: https://www.aeroadmin.com/en/
The link will access AeroAmin's web site, and a will place the application in your (default) downloads folder. From there, (same screen) you will be able to 'Run' the application.
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DoubleTyme will initiate a remote session based on your 'allow remote control' ID (above).
You will then get an acceptance screen, make sure all boxes are checked, and 'Accept' connection